Questions about an order? Our contact page reaches us directly, and we usually reply within one business day.

Contact

Get in touch

Write to support@wlxonline.store. We answer on weekdays, normally by the end of the next working day.

If your question is about an order, add the order number from your receipt email so we can find it straight away.

Things we can sort out for you

  • Where a parcel is, or when it will arrive
  • Sending something back or swapping it
  • A piece that arrived chipped, cracked or missing
  • Sizes, capacities and care of anything in the shop
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